For general enquiries, Email ozinfo@adultshop.com.
For other enquiries, see the Contact us section.
Please do not send mail orders to the above address. Check our How To Order page.
Our Australian administration is located at:
118 Roe Street
Northbridge WA 6003
AUSTRALIA
AdultShop.com first listed on the Australian and German stock exchanges in June of 1999. Our Australian web site was launched in December of that year and the German and US web sites soon followed.
Founded on the highly successful Barbarellas retail chain in Western Australia, AdultShop.com directorship and management have over 20 years experience in bringing the highest quality adult products to its customers in the most private, comfortable, discreet and fun ways possible.
The Company's commitment is not only to its stakeholders, but also to its all important customers!
Check out what our customers have to say about us.
Yes. See the Members Area for order status.
Orders of $150 or more will be delivered within Australia FREE.
All orders less than $150 will be delivered at the flat rate of $10.
Yes, see our Phone Orders page.
Yes! We utilise industry standard encryption to ensure your personal and credit card details remain confidential. After processing an order, no credit card details are retained. At no time do we transmit insecure personal information over the Internet.
We accept American Express, Bankcard (Australia), Diners Club, MasterCard and Visa.
Your credit card will be billed in Australian dollars and your statement will report your purchase as "ASHOP FYSHWICK".
Your order will be delivered in plain packaging via Australia Post Express. For more information, see our Delivery page.
From this store, we deliver to Australia only. Check our entry page for other store locations servicing your country. For more information, see our Terms and Conditions page.
If there is no-one to accept delivery, Australia Post will take your parcel to the nearest Post office. Australia post will leave a card allowing you to collect your delivery at your convenience. Your order will carry no indication of supplier and you will not need to mention adultshop.com in order to pick-up your package. If the parcel is sent by our courier company, they will also leave a card advising you that delivery was attempted. More Information is available on our Delivery page.
Yes, to Australian P.O. Boxes
Yes, you can earn commissions by simply placing a banner or link on your site or by building your very own adult store. For more information visit our Affiliates section.
We've been in the adult retail and mail-order industry for over 20 years so we know how important discretion is to our customers. Our Privacy page tells you exactly what we will and won't do with your personal information.
Some manufacturers include batteries with their product, some do not. Individual product descriptions will indicate if batteries are included.
Certainly! Email our staff at ozservice@adultshop.com.
Unless clearly marked otherwise, adult DVDs are not regionally encoded. This means they are playable on all DVD players worldwide. To achieve this, the DVDs are encoded in NTSC format. With some older television sets, this may cause the picture to be distorted or in black and white. To properly display adult DVDs, your television set must be capable of accepting an NTSC signal (check your television documentation), or, your DVD player must be capable of outputting a PAL signal for your television. Most DVD players have this capability (check your DVD player documentation) and it can usually be set in the options menu of your player. Please note: Recently released Private DVD titles are Region 4 encoded in PAL format. We recommend you ensure that your DVD/TV player is compatible with these systems prior to purchasing DVD titles.